Feb 162012

Update:  I got a specific answer from Mattel a few minutes ago.  For the final details on Buzz and Woody, see below (just under the email from Amazon)

Toy Story Woody and Buzz Lightyear Figure 2-Pack differ from the Buddy Packs.  Buddy Packs feature small (Usually 3 to 4 inches tall) pairs of figures.  The Woody and Buzz 2-pack offers a much larger scale, at least according to the product description.  There are discrepancies between the descriptions and the customer reviews that make me think they aren’t all talking about the same thing.  For instance, one customer says they’re ‘small’.  Yet, the product dimensions are “12 x 3 x 10 inches”.  That’s not small.  Especially for what amounts to static figures.  On the other hand, it’s pretty darn rare for a larger item to be non-articulated.  On top of that, the price is just under $30.

It gets even more confusing:  Sears offers the same set for $83.  Plus, one of the customers mentioned that he “didn’t expect much for that price”…  For nearly $30?  For $80?  I’d expect some electronics, some movement, maybe wings and a laser.

Lots of mixed signals.  Are the figures large, small, articulated, not?  So I sent an email to Amazon.  That in itself wasn’t easy.  Lots of confusion, and all the ‘contact seller’ options just said to contact Amazon.  Turns out the seller is actually a subsidiary of Amazon.  Here’s the email I sent to Amazon Customer Service:

“Hi, I’m trying to find out about the  Toy Story Woody and Buzz Lightyear Figure 2-Pack.

The product description lists this at 12 x 3 x 10 inches, yet some customer reviews refer to it as small?
Also I see references to Woody being poseable, but Buzz is either not articulated, or only minimally so.  Exactly how ‘moveable’ is Buzz and Woody?
Last question:  The price is $27.06, yet someone stated “didn’t expect much for that price”. Are the reviews all talking about the same set?  Has the price changed drastically because of availability?”

I got a reply quickly. Not really an answer, just a reply.  Judge for yourself:

“Hello, Thanks for writing to us at Amazon.com. I understand that you’d like to know about the “Toy Story Woody and Buzz Lightyear Figure 2-Pack”.

I’ve checked the toy on our website and see that the size of the toy is listed as 12 x 3 x 10 inches. Unfortunately, I don’t have any more information about the toy; all of the information available is displayed on the item’s product detail page.

You can contact the manufacturer directly for more information about the toy. Here’s their contact information:

Manufacturer name : Mattel

Phone: 800-524-8697

In regard to the price, I see that this toy is available from Amazon.com warehouse deals, the prices associated with Warehouse Deals items are as unique as the products Warehouse Deals offers. As a result, we aren’t able to comment on the prices they offer. Warehouse Deals items are unique I hope this helps. We look forward to seeing you again soon. Thank you for your inquiry. Did I solve your problem? “

So, I’m going to contact Mattel, and update here with the result.  Hopefully all will be clear soon.

I just got off the phone talking to a Mattel representative.  Wow, they are soooo nice!  The lady I talked with had to physically walk somewhere else because her computer did not have the answers… and twice, she went and found the answers for me.  It was a great pleasure to talk with a real person who actually sounded glad to take time and help.

So… here’s the details:  The PACKAGING is about 10″ tall.  The figures within are around 5 to 6 inches tall.  That explains a lot of the discrepancies between product description and customer reviews.  Woody is poseable.  Buzz is not poseable, but if you squeeze his legs together, a laser pops out.  Neither one has any electronics.  No voices, no battery-driven features.

Again:  5 to 6″ tall.  Woody poseable.  Buzz not poseable, but has a pressure-triggered hidden laser.  No other features.


Final thoughts:  (Rewrote this part after talking with Mattel.)  Based on the final information, I like this set a lot.  The Woody and Buzz Lightyear Figure 2-Pack seems to have decent playability, and a good small-to-mid size for display in my collection.  I do NOT like the current price, but with any luck, as time passes, the price may go down.  If I could get it at a decent price, I’d be glad to have this set.

Toy Story Woody and Buzz Lightyear Figure 2-Pack
Overall Rating:
Total Customer Reviews: (6)
List Price: $19.99

Amazon.com Price: (as of 2017-11-23 22:01:16 GMT) Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product.

Product Description

Product Details

  • Based on characters from Disney/Pixar’s hit Toy Story films
  • Buzz and Woody are back in this collectible figure 2-pack
  • Recreate your favorite scenes from the movies
  • Figures capture all the personality and fun of the Toy Story Trilogy
  • A must have addition to anyones Toy Story collection

Customer Reviews

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